About Us

Hail Response Team

Hail Response Team HRT is a Brisbane Hail catastrophe management and repair service for the automotive insurance industry with over 30 years’ experience locally and internationally in the PDR industry. Being one of the first to introduce the Paintless Dent Removal method of repair to Australia we continue to pioneer by introducing the first academy (The Dent Academy) to train high quality technicians to fulfill Australia’s needs.

With a professional and experienced team like ours, you can expect quality results from HRT.

OUR VALUES

& STANDARDS

RESULTS FIRST
  • Do it right the first time
  • Reasons & excuses come second
UNQUESTIONABLE QUALITY
  • Ask yourself: could you do it better?
  • Give 100% at all times
PLAY FAIR AND PLAY IT STRAIGHT
  • Always tell the truth
  • Do the right thing to maintain credibility and integrity
EMBRACE MASTERY
  • Be open to change and new ideas
  • Strive for excellence
THERE’S ALWAYS A WAY
  • Never limit yourself – always challenge yourself
  • Have you exhausted all options? Be creative
WE ARE A TEAM
  • Always encourage and empower
  • Respect everyone as equal, everyone’s role is valuable
HAVE FUN AND HAVE A LAUGH
  • When it’s easy, have fun
  • When it’s tough, have a laugh