Do It

The Right Way

Hail Response Team

Catastrophe Management Specialists

Hail Response Team (HRT) is a leader in hail repair and paintless dent removal. Responding to hail events across Australia and New Zealand, we’re always there when you need us. Our expert team has been carefully trained using state-of-the-art techniques, so no matter what kind of dent you’ve got, we can fix it. Plus, with streamlined processes and real time repair tracking, we’ve got the skills and know-how to get your car looking brand new again – so you can get back on the road sooner.

Hail Damage Form – Full Assessment

Book in for a simple hail damage assessment. It only takes 5 to 10 minutes, and you’ll drive away with a clear overview of what’s needed to get your vehicle looking brand new again.

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Our Hail Repair Process

Nominate HRT as your preferred repairer
Book an assessment and schedule your repairs
Stay up to date with repairs via the repair portal
Collect your dent-free vehicle
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AUTHORISED/APPROVED INSURANCE REPAIRER

From start to finish, we’ve designed HRT’s dent repair experience to be simple and seamless. From our online booking tool to our clear and transparent communication throughout, we want you to drive away satisfied. As part of our streamlined process, we strive to get your insurance claim approved, repair time expedited and deliver the highest quality dent removal. HRT works with insurance companies across the world, and with an experienced team like ours, you can rest assured we’ve got the expertise to get the job done and to do it the right way.

What Our Customers Are Saying

I just wanted to take the time to thank you all for your service. The customer service was professional yet friendly and accommodating. I am very also thankful for the courtesy car! The length of repairs were very quick compared to other quotes, even with the additional painting. With that I would also like to thank you for touching up the scrape on the side of my car! It looks a whole lot better and certainly makes me feel better about my little car as well. I really appreciate you all going the extra mile to make this process as pain free as possible. I will definitely recommend your company to others in the future.

Special thanks to Bruce and John as well; they were very helpful and kept me up to date with the process.

Nikki Eggi

Great service! They came to me to quote on my car’s hail dents and got my insurance company’s approval in less than a week. The job was done beautifully and I even got some sweet gifts when I went to get my car:) Highly recommend!

Zhang Weiming

A fantastic experience, my car looks like new again. Quality work, on time, and great service. Side mirror was replaced as damage by recent hail in Rockhampton, genuine Toyota replacement. Car also cleaned immaculately inside and out when I collected and not one trace of hail damage evident- amazing. If you care about your car and want a quality finish then I highly recommend, totally professional in every aspect.

Mike Guerin